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New solution for iMessage bug: Deleting products in your profile Support


We've already written about a bug in iMessage . When you sell second hand phone (or if it is stolen), the new owner iMessage messages received. Even though you put the phone back to factory settings, the messages will arrive at the wrong device. There is another problem related to this: if you go to another platform like Android 've switched, you can be friends no longer send messages. iMessage thinks that you still iMessage-user.








The system tries to messages using its own protocol to deliver. And it does not work: somewhere in the system running down the messages, without having a notification get. Besides the previously found solution to deactivate and activate SIM cards, there is now a new solution .




The previously devised solution consisted of three steps: the old device reset, the old SIM card to deactivate and activate a new SIM card. You must have physical access to your old set. If not so, then there's an alternative:




  • Go to your profile on the Apple support page .
  • Log in.
  • Click 'Edit products.
  • Click the X next to the product.
  • Click on "unregister".






You must, of course, your iPhone or iPod touch are registered, otherwise there is nothing to delete.




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