
The
CEO of Vodafone last week held a speech , in which the reputation of the telecom sector discussed. He indicated that the sector is not much of a name. Customers do not trust the operators, price plans are unclear and users find the rates too high. In a blog posting puts CEO positions in a row again. Five floats passing by reputation, such as relevance in society, network quality, customer service, price perception and sustainability.
The most troublesome of these five is the price perception: the operators have begun offering data bundle too cheap to people to convince, and now everyone in the massively What Juices and Wordfeuden is beaten, the price goes up. Interesting reading for those who wonder about what things a boss of a big telecom company cares.